We are committed to your health & safety!
At City Place Surgery Center, there is nothing more important than the health and well-being of our patients, employees, and physicians. During this time of uncertainty with the coronavirus, we remain committed to providing high quality and compassionate care that you have come to expect from your caregivers at City Place Surgery Center.
In accordance with CMS, CDC, State, Local, Tribal and National Specialty Societies (American College of Surgeons, American Society of Anesthesiologists, Association of Perioperative Registered Nurses, American Hospital Association) guidelines and recommendations, we are following best practices to provide you, our employees, and physicians with a safe environment. Here are some of the steps that have been instituted and changes you will experience:
- Facility access to those individuals essential for patient care.
- Visitors accompanying patients will not be allowed into building, unless necessary to deliver care safely (i.e., parents of minor child, persons with disabilities who require special assistance or the help of a responsible person, non-English speaking individuals requiring the assistance of certified translator), visitors will be asked to wait outside or in their vehicles.
- The facility staff will continually communicate and provide updated patient status using your preferred method–text or cell phone.
- Required health status screening, to include temperature checks, of everyone that enters the building.
- All staff, patients, and visitors are required to wear a mask or face covering, at all times. If you do not have one, we will provide one upon entry.
- Social distancing adherence with staggering of appointments, minimized wait times, lower patient volumes, flow management measures and additional spacing of chairs in all waiting areas.
- We have established additional and special procedures for cleaning and disinfecting the entire facility with an emphasis on frequently touched areas, such as doorknobs, telephones, handrails, etc. These are in addition to the already rigorous infection control policies, procedures and practices that were in place prior to the current pandemic.
Our goal at City Place Surgery Center is to protect the health of our patients, staff, and community. We are continually monitoring the latest information on the coronavirus illness. We encourage everyone to follow the latest information from the CDC to prevent the spread of infection. If you have concerns or questions about COVID-19 or are exhibiting symptoms, we encourage you to contact your primary care provider.
FREQUENTLY ASKED QUESTIONS
Q: Can I bring someone with me for my surgery?
A: The number of patient visitors is being limited, for your safety. Only minors (18 or younger) or patients with special needs will have someone with them at the surgery center.
Q: Can my family wait for me in the waiting room?
A: Only those individuals essential for patient care will be allowed to access the facility. Family members will be asked to stay in the building lobby or in their cars. The Surgeon will call them when the procedure is completed. The recovery room nurse will call them with discharge instructions. Once the patient is ready for discharge the recovery room nurse will bring the patient to your car.
Q: Will my temperature be checked?
A: Yes. Everyone who enters the building will have their temperature checked and answer screening questions designed to reduce risk of community spread of illness.
Q: Who is required to wear a mask?
A: All staff, patients, and visitors are required to wear a mask or face covering, at all times.
Q: What if I don’t have a mask?
A: If you do not have a mask, we will provide one upon entry to the facility.
Q: What cleaning protocols are in place?
A: We have established additional and special procedures for cleaning and disinfecting the entire facility with an emphasis on frequently touched areas, such as doorknobs, telephones, handrails, etc. These are in addition to the already rigorous infection control policies, procedures and practices that were in place prior to the current pandemic.
Q: What if I have COVID symptoms or any other illness on the day my surgery is scheduled?
A: If you are ill or exhibiting COVID symptoms, please call and cancel your procedure and contact your primary care provider.